Heartbeat Blog

The Heart of Bristol


Bristol’s heart is the engine that pumps passion into everything we do. Each week, we’ll be highlighting the heart of what makes Bristol the place to BE – the businesses, the organizations, City employees, and our Bristol citizens.

The Heart of Bristol:
City Hall Department

Building Department

John Neveu, Building Inspector assists a customer with the new online system.




This week we’re highlighting the Building Department at City Hall.

New Policies and an Online Permitting System Will Provide a Better Experience for Customers

The Building Department at City Hall, under the leadership of Guy Morin, Chief Building Official, is responsible for the public safety, health, and welfare for those people who live, work, and play in the City of Bristol. Whether in our homes, offices, schools, stores, factories, or places of entertainment, we rely on the safety of the structures that surround us in our everyday lives. This is accomplished by enforcing the current prevailing building codes, zoning regulations, ordinances, and statutes adopted by the City of Bristol and the State of Connecticut.

After serving as Chief Building Official for the past 18 years, Guy will be retiring in August. Tom Lozier will become the new Chief Building Official taking over Guy’s responsibilities to oversee the department.

The Building Department has many functions including:

  • Conducting inspections
  • Issuing certificates of occupancy for the use and completion of structures
  • Issuing and reviewing applications for permits
  • Reviewing construction plans
  • Zoning Enforcement
  • Tag Sale Permits are issued in the office

The new online permitting system allows anyone to apply for permits online from home 24 hours a day, 7 days a week. Assistance is offered in the Building Department office during the following hours if needed: Monday through Friday 8 AM to 10 AM and 3 PM to 4 PM. Due to limited staff, they are unable to assist at the counter except during these hours.

Click here to explore and use the new online system.

For more information about permit applications and fee schedules, visit the City of Bristol website.

The department also responds to emergency situations such as any occurrence that affects the integrity of a structure, damaged structures, fires, and floods.

Code Enforcement – In 2008, the department expanded its role in the area of code enforcement., developing cooperative relationships with the Police Department, Fire Department, Public Works, and the Bristol-Burlington Health District. These cooperative relationships have allowed a heightened enforcement of adverse property maintenance conditions which has improved the quality of life for many Bristol residents.

The Building Department at City Hall is always open to suggestions about how to make the permitting process better. We will continue to work on making the experience of applying for a building, zoning, or mechanical permit a pleasant one.

Please feel free to share your thoughts and suggestions on how we can better serve you.

The Building Department is located on the second floor of City Hall and the hours are: Monday-Friday: 8:00AM-4:30PM

The Heart of Bristol

Past Blog Posts
May 22, 2019
The Forestville Village Association Encourages Community Business Leaders and Residents With Heart to Become Active Participants in the Forestville Section of Bristol

The Forestville Village Association, Inc. is a community-minded neighborhood organization consisting of business leaders and residents interested the Forestville section…

May 9, 2019
Woof Pack Provides a Safe, natural, Cage-Free Experience with “Heart” for Your Furry Friend

Woof Pack located at 30 Cross Street in Bristol provides a healthy, natural approach to complete canine care. Woof Pack…

May 2, 2019
Like Mother Like Daughter, Volleyball is at the Heart of What They Do Best!

For the past 14 years, Stacy Rivoira has been coaching the Girls Volleyball team at Bristol Eastern High School. A…

April 24, 2019
Bristol’s Parks Are Gathering Places for People to Come Together in the All Heart City

Did you know? The vast majority of Bristol residents felt the greatest strength and number one thing they loved about…

April 17, 2019
The Parent & Child Center Provides Needed Support Systems for Bristol’s Families

The Parent & Child Center at Bristol Hospital is celebrating its 24th Anniversary this year. During the month of April,…

April 10, 2019
Creating Custom Silk and Dried Flower Arrangements – The Artificial Flower Shop Has Been Providing Service with “Heart” to the Bristol Community Since 1945

Theresa Spielman Czcinski began creating paper flowers in her mother’s kitchen on Field Street in Bristol in 1945 – first…