Helpful Resources

For Our Community

Important Information

to help you navigate the Cornonavirus (COVID-19)

This page has been established to provide the Bristol community with resources and information regarding the Coronavirus (COVID-19). We will continue to add relevant information as it becomes available.

Conducting Business at City Hall or Visiting City Hall

As of Friday, March 20, 2020 City Hall is closed to the public. Please use online access for City services, or call the individual department to have your issue resolved. For a listing of City Department phone numbers and email addresses, click on DEPARTMENTS on the main page of our website. City Hall Departments are operating and requests for services should be addressed through our online services, by phone, or by email.

All Heart Hotline

The Bristol All-Heart Hotline is for Bristol residents without family or others to assist with social services or additional support during this public health emergency. The phone number is: 860-584-6253. The hotline is for residents confined to their home, are elderly or at risk, people with transportation issues, families who can’t reach the School Food Distribution Sites, and other situations. Individuals under these circumstances can call and leave a message with their name, phone number, email and their specific need. Issues will be reviewed and if applicable will be matched with a volunteer to assist.

The City is compiling a list of interested volunteers to assist during this crisis. For persons interested in volunteering, please send an email with your name and cell phone number to

Línea de Apoyo de Bristol All-Heart
La línea de apoyo es para residentes de Bristol sin familia u otros para ayudar con los servicios sociales o apoyo adicional durante esta emergencia de salud pública. El número de teléfono es: 860-584-6253. La línea de apoyo es para residentes confinados a su casa, son ancianos o en riesgo, personas con problemas de transporte, familias que no pueden llegar a los sitios de distribución de alimentos escolares y otras situaciones. Las personas bajo estas circunstancias pueden llamar y dejar un mensaje con su nombre, número de teléfono, correo electrónico y su necesidad específica. Los problemas serán revisados y, si corresponde, se emparejarán con un voluntario para ayudar.

La ciudad está compilando una lista de voluntarios interesados para ayudar durante esta crisis. Para las personas interesadas en ser voluntarios, por favor envíe un correo electrónico con su nombre y número de teléfono a

Click here for additional information about the Coronavirus from the City of Bristol.

Centers for Disease Control (CDC) Resources

Information About Local Businesses

The below information is only a small list of helpful links and resources, as we gather information from more businesses and retailers in Bristol, we will post it here. Be sure to check for updates on a regular basis. If you are a local business owner and would like to inform the community of your plans about your business (i.e. closure, reduced hours, or special accommodations you may be making to continue doing business) click here to fill out the business form and we will add it to this page and will make sure we keep it up date as things change.

Grocery Stores:


  • CVS – click here for information on FREE  Rx delivery, store hours, and more.
  • Walgreens – click here for information about FREE shipping for online orders, prescriptions, store hours, and more.
  • Beacon Pharmacy – click here for more information, store hours, locations, and more.

Bristol Senior Center

As of Tuesday, March 17, 2020 until further notice the Senior Center building is closed. All activities and classes will be postponed until further notice. We will continue to have Meals on Wheels operate and we will serve take out lunches Monday through Friday for those who are registered for the Congregate Meal Program. Call 860-584-7895 ext. 7114 between 10:00am and 12:00pm to reserve a lunch for the next day, or ext. 7116 for Meals on Wheels. Dial a ride can be used to pick up your lunch if needed. We will re-evaluate as we get closer to the end of the month. If you have any concerns, need assistance in any way, or know of someone who needs assistance, please do not hesitate to call our office at 860-584-7895. Stay safe and we hope to see you all soon.

Bristol Public Library and F.N. Manross Memorial Library

UPDATE: May 5, 2020. The Bristol Public Library and Manross Memorial Library are accepting returns of books and other borrowed library materials beginning:

• Both Bristol Library buildings remain closed to the public;
• Return items to the book drop only;
• Returns are optional at this time;
• Library fines and late fees remain suspended until further notice;
• Returned items are quarantined and appear on library card records until discharged;
• Donated items are not accepted at this time;
• Do not bring donated items to the library.

For more information, please contact the library at 860.584.7787 (Bristol Public Library) or 860.584.7790 (Manross Library). The procedures listed above are subject to change without notice as conditions merit.

Library staff are available via phone and email during regular library hours.

For the latest updates and to access online resources, visit the Bristol Public Library’s website or the F.N. Manross Memorial Library’s website.

Child-Friendly Video About the Coronavirus

MazzMedia of Bristol has released a children’s educational video designed for elementary school students to help explain what the virus is, how it spreads, and most importantly, what kids can do to stay safe and healthy. Click here to watch the video with your child.

Community Resources

Information from Bristol Health

Bristol Health Logo

With the increasing concern regarding the coronavirus, Bristol Health is taking the necessary measures and precautions to efficiently and effectively serve the community’s health needs. Please visit their website for information or you may call their Coronavirus Hotline at 860.261.6855 to learn more.

Information from the Bristol-Burlington Health District

For the latest updates from the local health district, please visit their website. Or you may contact them at 860-584-7682.

In the event of an after-hours or weekend Public Health EMERGENCY use the following contact information:

  • Bristol – 860-584-3000
  • Burlington – 860-626-7903

Information from Bristol Public Schools

Bristol Public Schools logo

School Closing and Continuous Learning Plans
All Bristol Public Schools are closed at this time. Click here for important information and updates on the Continuation of Learning plans.

Food Pickup Information
Breakfast and lunch is available to all students. Click here for information regarding food pickup locations and times.

Community Funds

As the COVID-19 pandemic continues to evolve, so too will community needs.

Some of the community funds which have been established are posted below. If you know of any others, please email with the name of the fund and the details so that we can share it here.

COVID-19 Community Response Fund

United Way of West Central Connecticut Logo

United Way of West Central Connecticut has established the COVID-19 Community Response Fund to address the short- and long-term consequences of the pandemic. Utilizing our local network of nonprofit and government partners, the Fund will be used to rapidly deploy resources to help individuals and families affected by the pandemic.

UWWCC is collaborating with local municipal and philanthropic leaders to ensure that all funds raised best meet the needs in our community. As this pandemic continues to evolve, so too will community needs. This Fund will allow flexibility to address those needs.


COVIS-19 Response Fund

Main Street Community Foundation logo

Main Street Community Foundation (MSCF) has established the COVID-19 Response Fund to help mobilize the necessary resources to support the current emerging needs. With this Fund, MSCF hopes to rapidly deploy flexible resources to help in areas affected by the coronavirus outbreak. This fund is designed to give added support to those community organizations meeting the basic needs of local residents in Bristol, Burlington, Plainville, Plymouth, Southington, and Wolcott.

Help Those Right Here in Your Community – DONATE NOW!
MSCF encourages individual donors, companies, and other funders to contribute to the COVID-19 Response Fund. MSCF will work in partnership with town governments and other funders to ensure the Fund has maximum reach and effectiveness. To help your community during this crisis, please consider donating to the COVID-19 Response Fund here.

All Heart Helpers

Share Your Story

Share your All Heart Helper story here,  and we’ll be happy to post it to the Bristol All Heart blog and on social media so we can stay connected to all the great things our neighbors here in Bristol are doing to help all of us get through this together. Or post your story on social media with the hashtag #allhearthelpers